Legal

Shipping & Returns

Last updated August 20, 2026

Shipping

We currently ship available PATCHED products to locations offered during checkout.

Shipping charges and available shipping options are displayed before an order is completed.

Once an order ships, customers may receive tracking information where tracking is available.

Delivery times shown during checkout are estimates and are not guaranteed.

Carrier delays, weather, holidays and other circumstances outside our control may affect delivery times.

Customers are responsible for entering a complete and accurate shipping address.

If an error is noticed after ordering, email patched@patchedonline.com as soon as possible.

If the order has not yet been processed, we will make reasonable efforts to update the address.

We cannot guarantee changes after an order has been processed or shipped.

Love it or let us know.

We want you to feel good about what you ordered.

If you are not happy with your PATCHED purchase, contact us within 14 days of delivery and we will refund the purchase price of the product.

Original shipping costs are non-refundable.

Email patched@patchedonline.com with your order number and we will take care of you.

Approved refunds are issued to the original payment method.

Depending on the bank or payment provider, it may take additional business days for the refund to appear after it has been processed.

If we require a product to be returned before issuing a refund, we will provide return instructions.

Customers may be responsible for return shipping costs unless the item received was damaged, defective or incorrect.

If something arrives damaged, defective or incorrect, please contact patched@patchedonline.com.

Include the order number and photos where appropriate so we can resolve the issue.

Subscriptions can be cancelled at any time before the next renewal.

There is no cancellation fee.

Cancellation prevents future subscription charges but does not automatically cancel an order that has already been processed.